Hey guys, super news 3Mbps brodband

Well is has taken me 9 months of arguing with first Orange and then BT and then Plusnet to get my broadband sorted out. The event line is something like this;

1 We have free broadband from Orange under a mobile phone contract
2 But it is only 600Kbps at best
3 So I call them and ask why they cannot deliver the 20Mbps they offer...
4 They are obstructive and unhelpful, they refuse to contact BT to report a fault
5 I quit Orange and sign up with Plusnet
6 They take over my broadband and manage to give me 1.2Mbps, way below the rating of my exchange of 8Mbps and way below their publicity of 20Mbps
7 I complain, they start to check it out, making some tests and get me also to run some tests. These are inconclusive, no one knows what the problem is.
8 They take over my phone connection later, and the broadband rops to 0.6Kbps, like it was with Orange. Back to square one.
9 But I don't give up, I ask them to look into it, and they eventually agree it must be a fault on the line and call in BT to investigate
10 A BT engineer calls and tests the line, he also re-wires me to the exchange! There is no improvement. Now that puzzles him.
11 A couple of days later I get a note from Plusnet to say they have found my broadband was restricted !!! I could have told them that!!!
12 They remove the restriction and the speed goes up to 3Mbps, whoopee.

A very sad and exhausting story of poor customer care, but I got there is the end. Here's the recent history of my connection speeds.
11-05-29 12:25 1216Kbps 366Kbps
01-06-11 14:06 1216Kbps 301Kbps
05-06-11 09:56 1216Kbps 341Kbps
07-06-11 12:22 1232Kbps 308Kbps
10-06-11 09:25 624Kbps 318Kbps (phone number active on Plusnet)
14-06-11 10:03 696Kbps 369Kbps (line "reset")
17-06-11 09:00 784Kbps 259Kbps
20-06-11 14:54 696Kbps 366Kbps
22-06-11 17:02 696Kbps 306Kbps (after BT visit and line changed… awtg line reset)
23-06-11 11:04 688Kbps 319Kbps (msg to say I was CAPPED, they will remove it)
25-06-11 11:10 3274Kbps 294Kbps (wow!)